It’s been over a month since SETP’s Annual Symposium, so I’ve had time to dig through the program, papers, and slides. Unfortunately, the news cycle doesn’t stop, so I’ve split my time between corresponding with those who presented at and attended the symposium and watching the headlines. You will find samples from both of these domains in this month’s newsletter.
The Chairman introduces the Joint Authorities Technical Review (JATR) and encourages you to read it, but he also applies some of its findings to our field, raising some poignant questions. Additionally, you’ll read the observations from one of our newsletter’s past subjects; he attended the Symposium for the first time. The last section is a paper presented at the Symposium, but before I introduce it, let me explain why I selected it.
While reading some research about crew resource management, I came across this finding:
“No differences were found between the severity of the errors made by effective and ineffective crews; rather, it was the ability of the effective crews to communicate that kept their errors from snowballing into undesirable outcomes” .
This finding is simply astounding.
Our words have the power of life and death. I think you have heard me say that before, but the topic of communication will continue to appear in these pages often. That’s on purpose. In this newsletter, we’ve published a paper that not only addresses an important technical test but also illuminates the communication challenges encountered by the test team. Communication is hard, and getting it right is worth the effort. That’s why you will find Roger Hehr’s paper included in this newsletter. An excerpt is reprinted herein, and the entire paper is *attached* inside the newsletter together with the Chairman’s Annual Flight Test Safety Committee report. You can find both of these by selecting the paper-clip icon inside your pdf reader.
Mark Jones Jr.
For convenience and added security, you can download the complete newsletter here.
1. J. Bryan Sexton and Robert L. Helmreich, “Analyzing Cockpit Communication: The Links Between Language, Performance, Error, and Workload.”